“Our solution and approach are different to anything that has gone before within the telco service assurance market. We manage everything via a single, integrated platform in the Cloud, and provide our solution via a Software-as-a-Service (SaaS) subscription model. Ubertas Consulting have helped us turn this vision into reality on AWS.”

Dirk Michel, SVP, CTO Office at MYCOM OSI


MYCOM OSI provides award-winning, cloud-native assurance, automation & analytics solutions that enable Communications Service Providers (CSPs), Managed Service Providers (MSPs) and enterprises to manage digital experiences as well as service and network quality across hybrid telco and IT networks, launch digital, IoT and 5G services and deliver agility, scale and efficiency with automated digital operations. MYCOM OSI is the first in its industry to build a cloud-native service assurance solution that is commercially deployed at scale at Tier1 CSPs.

The Challenge

As Communications Service Providers embrace digital transformation and connectivity becomes faster and more ubiquitous, the emphasis is shifting to innovative on-demand, real-time consumer and enterprise digital service opportunities. This demands new ways of launching,
monitoring, managing and ensuring the quality and performance of services as well as the networks they run on – aided wherever possible by smart technology.

The Approach

Ubertas Consulting, an AWS Advanced Partner, worked alongside MYCOM OSI to realise their Cloud-native deployment strategy over the course of 12 months. MYCOM OSI’s applications were containerised using Red Hat OpenShift, a leading enterprise ready containerisation technology stack which incorporates many other technologies such as Docker, Kubernetes and ETCD. Ubertas Consulting delivered in-depth knowledge of AWS, containerisation and more generic cloud migration strategies to augment MYCOM OSI in-house expertise, both internally and in the delivery of solutions to their end customers.

The Benefits

MYCOM OSI have won several awards for their thought leadership in the telecommunication sector; recently winning the TM Forum award for operational transformation and agility, for pioneering a solution built on a modern architecture that’s designed specifically to be delivered via a Cloud environment.

“It is genuinely transformational for our customers, because it enables the automation of very complex operational processes, taking CSPs closer to being able to realise dark, zero-touch and even no-NOC networks. We are now able to offer our customers cost and time reductions of 75%+ in system deployment and operations versus traditional assurance, using cloud-native microservices, containers and DevOps.”

“The deployment for Three UK marks the first time a mobile network operator has implemented a fully integrated, cloud-native core network. Our assurance Cloud solution will manage Three UK’s entire IT and telco network – from RAN to core, both on the physical and virtualised parts of the network, all in one place, viewable with a single line of sight. This has never been done before.”

Payam Taaghol, CEO of MYCOM OSI

All these capabilities will rise up the agenda with 5G and IoT, where new use cases require even higher focus on QoE, QoS and guaranteeing SLAs – for example, driverless vehicles, remote robotic control and other latency- critical or mission-critical applications.

The SaaS and public Cloud model provides key business benefits, such as reducing the risk and cost of procuring the infrastructure and having an elastic solution that can scale with digital service revenues. We have witnessed many examples of CSP’s having deployed systems in AWS or Azure Cloud, and in this context, we are proud to help MYCOM OSI deliver one of the industry’s first scalable telco service assurance solution on AWS to Three in the UK; who are deploying the World’s first fully virtualised core network.

Why Ubertas Consulting

Ubertas Consulting is a Cloud consultancy specialising in Amazon Web Services.

Our mission is to assist companies in driving innovation and building new capabilities through embracing Cloud-native technologies and modernising with AWS.

As a leading Advanced Tier Services Partner, our consultancy services span the breadth of AWS technologies and range from advisory through to full implementation as we assist customers in applying the foundations of Well-Architected to migrate and operate their mission critical workloads in the Cloud.

To find out more about Ubertas Consulting and take your next steps to being Well-Architected, get in touch via the form below. We’d love to help.